ElevenLabs Terms of Service (non-EEA)

Last Updated: 16 April 2025

These ElevenLabs Terms of Service apply if you reside outside of the European Economic Area (EEA), Switzerland, or UK. If you live in the EEA, Switzerland, or UK, these other ElevenLabs Terms of Service apply to you.

These ElevenLabs Terms of Service (“Terms”) are between you (“you” or “your”) and Eleven Labs Inc. (“ElevenLabs”, “we”, “us”, or “our”). By accessing or using our Services (defined below) in any way, by completing the account registration process, or by browsing the Website (defined below), you agree to be bound by these Terms. These Terms apply to your access to and use of the ElevenLabs:

website located at elevenlabs.io and all associated web pages, websites, and social media pages (the “Website”); and
services (including mobile applications) and products accessible via the Website or our application programming interfaces (APIs), or otherwise made available to you by us (together with the Website, the “Services”). For the avoidance of doubt, Beta Services are not considered “Services” under these Terms.

IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE SERVICES FOR A TERM (THE “INITIAL TERM”), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT ELEVENLABS’ THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU DECIDE NOT TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH SECTION 6(A) BELOW.

THESE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 11.

SECTION 12 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 12 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 12: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

We may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to your access to and use of some or all of our Services ("Supplemental Terms"), including:

Our Service-Specific Terms, which apply to your use of certain Services;
Our Prohibited Use Policy, which applies to your use of all of our Services;
The Voice Library Addendum, which applies your use of our Voice Library Service;
Our Beta Services Addendum, which applies to your use of our Beta Services;
Our OEM Terms, which apply to your bundling, making available and sublicensing of certain Services;
Our Data Processing Addendum, which governs our processing of any personal data contained within any content our business clients provide to us;
Our ElevenReader Terms, which apply to your use of ElevenReader;
Our Enterprise Pilot Terms, which apply to your use of our Pilot Services; and
Any other terms and conditions disclosed within the Services, such as restrictions relating to use of a User Voice Model (defined below).

Any Supplemental Terms become part of your agreement with us if you use the applicable Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict. We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. If we make future changes, we may provide you with notice of those changes by any reasonable means, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.

1. Eligibility and Use Restrictions

(a) Age. If you are under 18 years of age (or the age of legal majority where you live), you may not use our Services

(b) Authorization. If you register, access or use our Services on behalf of another person or entity, (i) all references to “you” throughout these Terms (other than in this Section 1(a)) will include that person or entity, (ii) you represent that you are authorized to enter into these Terms on that person’s or entity’s behalf, and (iii) in the event you or that person or entity violates these Terms, that person or entity also agrees to be responsible to us. If you are an entity using any Services pursuant to these Terms, you are responsible for your employees’ and representatives’ use of the Services, including ensuring they comply with these Terms.

(c) Use Restrictions. Your access to and use of the Services and your use of any Output (defined below) must comply with these Terms. Without limiting the forgoing: (i) if you access or use our Services free of charge (such a user, a “Free User”), you may only use the Services for non-commercial purpose; (ii) if you access or use our Services through a paid subscription plan (such a user, a “Paid User”), you may use the Services for commercial purposes, but in either case, your access and use of the Services and any Output must still comply with the Prohibited Use Policy.

2. Personal Data

You may provide certain information to ElevenLabs in connection with your access to or use of our Services, or we may otherwise collect certain information about you when you access or use our Services. You agree to receive communications from ElevenLabs via the Services using the email address or other contact information you provide in connection with the Services. You represent and warrant that any information that you provide to ElevenLabs in connection with the Services is accurate. For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy.In addition, where you agree to these terms on behalf of an entity, you agree that the Data Processing Agreement governs ElevenLabs’s processing of any personal data contained within any content you input to our Services. You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law.

3. Accounts

We may require that you create an account in order to use some or all of our Services. You may not share or permit others to use your individual account credentials. You will promptly update any information contained in your account if it changes. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If your account is closed or terminated, you will forfeit all unused credits related to our Services (including character credits) associated with your account.

4. Content and User Voice Models; ElevenLabs Models

(a) Inputs and Outputs. You may transmit or otherwise provide data and information as input to our Services ("Input"). When you provide Input to the Services, you may receive audio output generated and returned by one or more ElevenLabs Voice Models (defined below), or text output generated and returned by one or more ElevenLabs LLMs (defined below), based on Input (“Output”) (Input and Output, collectively, the “Content”). Input may include, without limitation, recordings of your voice, text descriptions, or any other content that you may provide to us through the Services. Your access to and use of the Services, including for the purposes of providing Input to the Services and receiving and using the Output from the Services, is subject to our Prohibited Use Policy. We may enable you to download Output from some (but not all) of the Services; in such cases, you are permitted to use such Output outside of the Services but always subject to these Terms and our Prohibited Use Policy. If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.

(b) User Voice Models. Some of our Services allow you to create a voice model that can be used to generate Output in the form of synthetic audio sounding like your voice or a voice you are authorized to share with us (a "User Voice Model"). To create a User Voice Model through our Services, you may be asked to upload audio recordings of your voice or the voice you are authorized to share with us as Input to our Services, and ElevenLabs is permitted to use those audio recordings of the voice you provide to us subject to subsection 4(d) below. For more information on how we collect, use, share, retain, and destroy your audio recordings, please see the Voice Processing Notice in our Privacy Policy. You may request deletion of your User Voice Models created with your Input recordings through your account.

(c) Rights to your Content.

(i) Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Input.

(ii) For the avoidance of doubt, Output may be generated by, but does not include, ElevenLabs’ foundational and other artificial intelligence voice models (the “ElevenLabs Voice Models”) or ElevenLabs’ foundational and other artificial intelligence or language learning models (“ElevenLabs LLMs”) (ElevenLabs Voice Models and ElevenLabs LLMs, collectively, the “ElevenLabs Models”). Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Output.

(d) License to Your Content. You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Input to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products. For avoidance of doubt, to the extent that your Input includes your voice, the foregoing license allows ElevenLabs to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide and improve the Services, and to develop new services and products. Notwithstanding the foregoing, we will not commercialize your voice on a standalone basis without your permission to do so. Such license shall be:

perpetual and irrevocable (which means this license cannot be withdrawn),
nonexclusive (which means you can license your Input to others),
royalty-free and fully paid (which means there are no monetary fees for this license),
worldwide (which means it’s valid anywhere in the world), and
sub-licensable, through multiple tiers (which means we can make it available to others).